How do I access my course? update my info? get support? transfer a purchase? manage my subscriptions?

How do I
access my course? update my info? get support? transfer a purchase? manage my subscriptions?

Who should participate in a 3 Key Elements training?

Our programs, events, and trainings are designed for those who desire to improve their life and others’ through simple, yet powerful principles, techniques, and habits. All of our trainings focus on innovative skills that support you to become a more effective and inspired parent, spouse, friend, leader, teacher, mentor, coach, entrepreneur, etc.

How do I update my payment information on a subscription?

You can view and update the card on file for all your subscriptions here: 3keyelements.com/my-subscriptions/

If you are not logged in, you will be taken to the login page first.

On the 'My Subscriptions' page, follow these steps:

  1. Identify the subscription you would like to update
  2. Click the blue button that says “Update card”
  3. Fill in new credit card information, then click “Update Card”
  4. You will then see a new in-screen message that says “Card Successfully Updated”. Now you are done!
Can I record the trainings with my phone or any other recording device?

Please refrain from recording any event, program or training on your phone or other devices. This is a violation of copyright law. In many cases we offer recordings to view after the event, but refer to the emails you receive regarding that specific event for info on that event. Appointment recordings are provided for you to review while you are a part of the program and for a short time after the end of the program. You are welcome to watch them as many times as you wish during that time.

I use Gmail and I am not seeing emails from 3 Key Elements. Help!?

The Gmail email system has a tendency to put our emails in the Junk/Spam or Promotions folder. We have created this simple video tutorial for how to gather your 3 Key Elements emails into one place in your Gmail account. (Go to 3ke.to/gmail)

*NOTE* the correct email for 3 Key Elements is support@3keyelements.com.

If you send an email to our previous address (support@team3KE.com) it will still reach us, but this address will be phased out completely over time. 

How do I talk to a support team member?

We have transitioned the way we support our students. Our TOP priority is to support YOU in the most effective way possible. We use email and chat to allow us to respond to EVERY request accurately, individually, and in a timely manner. We are always upgrading and seeking to improve your experience. YOU are what makes 3 Key Elements awesome!

Email us here: Support@3keyelements.com

Or click on the chat bubble at the bottom right hand corner of your screen to connect with a Support Team Member.

You can also write to us at our new address:
The 3 Key Elements Team
223 W. Cougar Blvd Suite #546,
Provo, UT. 84604

I can’t get enough of Kirk. Where can I find more?

Isn’t Kirk amazing!? Follow the link below to check out our YouTube channel where you’ll find TONS of high-quality, eye-opening, and applicable training just for you. Remember to like, comment, subscribe and hit the bell icon so you don’t miss any of our new YouTube videos and Live sessions!
https://youtube.com/3keyelements

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3 Key Elements
223 W Cougar Blvd
Suite 546
Provo, UT 84604

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